(Q5. ) What must the client do?
( ANS ) Browse our options and see which product best suits your occasion or gift need. Go to the order page and then Order for easy step-by-step instructions. After you have ordered your Gift of a Lifetime, the next step will be to email, upload via DropBox or mail your photos to us and we can get started. The process is simple and pleasant.
(Q6.) I prefer sending my photographs via regular mail, is this acceptable?
( ANS ) It most certainly is. However, instead of sending your original photographs to us, we highly recommend that you take your photos to your local Walgreen, or CVS, or Reitz Store’s, etc. (photo development department) and tell them that you would like the photos to be scanned and placed on CD at the highest possible resolution. Send your CD to us: Gift of a Lifetime, LLC * 24 Treworthy Road * Gaithersburg, MD 20878.
This is, by the way, an affordable process. By taking this extra step, you will not risk your original photographs from being accidentally damaged or lost. Furthermore, it will back up your original photographs and insure that those photographs scanned on the CD will be better preserved. The CD will be returned with your product.
(Q7.) Which photographs should I select?
( ANS ) Generally speaking, during the photo selection process, obviously include your favorite photos as well as those that might be considered cute, touching, funny, or inspirational. All photos that you have, even those that are as old as 100 plus years of age, are acceptable. However, especially for the Gift of a Lifetime posters, the quality, sharpness, and resolution of the photographs are a factor. Each photograph must be scanned at 300 dpi (dots per inch) for bigger posters or they will come out blurry.
(Q8.) I’m uncomfortable about ordering on-line, may I order by phone or by regular mail?
( ANS ) Yes, you may. To order by phone, call our toll free number 1-800-675-6000. To order by mail, send us your information and what you would like. Don't forget to include your contact information . Send your photographs and check or money order to: Gift of a Lifetime, LLC * 24 Treworthy Road * Gaithersburg, MD 20878.
(Q9.) Can I approve my poster?
( ANS ) Yes. Before sending out your finished product, you will have the opportunity to view a final proof of your Gift of a Lifetime. We want you to be more than completely satisfied with your Gift of a Lifetime. For clerical errors such as a misspelled name or a minor change, such as a color change, we will correct any mistakes and make any changes – free of charge. However, for major changes of design, such as rearranging the photos, deleting and adding photos, the fee is $35 per change.
(Q10.) What payment options do I have?
( ANS ) We accept all major credit cards, money orders, and checks.
(Q11.) Can you frame my poster?
( ANS ) We offer framing for all of our posters complete and ready to display on the wall of your home or office.